Colorado Technical University

What is a killer resume title for my resume and can someone please critique?

Name left out ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬ PROFESSIONAL SUMMARY I possess the specific skills and knowledge – most importantly- the dedication and commitment to ensure that any task is completed on time and professionally. Key accomplishments include: •Skilled at all Microsoft Office 2007 Applications •Able to Work Well in a Swiftly Changing Environment •Positive Attitude and Excellent Attention to Detail. •Fire fighter 1 & 2 Certified , CPR & AED Certified •US Army Veteran EDUCATION Masters of Science in Business Management 2009 to present Colorado Technical University •Relevant Coursework: oApplied Managerial Decision-Making oProject Management oProject Planning oMarketing in the Digital Age Bachelor of Science in Human services2006 to 2009 Colorado Technical University •GPA: 3.14 •Relevant Coursework: oAccounting for Non-Accounting Majors oManaging Human Resources oOrganizational Leadership Firefighter 1&2 Hazmat Ops & Awareness2009 to 2009 St Clair County Community College •GPA: 3.65 / 4.00 •Response to Terrorist Bombings Awareness certificate •FF1 , FF2, and Hazmat ops/awareness •56 FEMA Certification •Organizational Leadership 06/05 Associate of Applied Science/Human Services 2002 to 2004 Concentrated in Criminal Justice & Human Services Baker College, Port Huron, MI Essential Courses: •Legal Issues in Corrections, Client Growth and Development, Security, Abnormal Psychology, General Psychology, Sociology, Workplace Communication, American Political Systems, Information Systems Theory, Word Processing, Mathematics for Business. PROFESSIONAL EXPERIENCE Jones Monument 03/08 to present Monument designer, stone cutter Port Huron, Mi •Design and carve head stones to customer’s request •Working with heavy equipment to handle gannet and marble •Mapping over 40 cemeteries in the St Clair and surrounding areas and •Understanding plot layouts Store Manager 12/05 to 10/07 Wireless Solutions Fort Gratiot, Mi •Sales of cellular phone/ carriers, inventory, stock. •Working with a complex POS server connected to multiple stores, Employment training •Direct ordering from Verizon, nightly deposits •Customer service Security/Maintenance 01/04 to 03/07 Baker College Port Huron, Mi •Maintained security on campus grounds •Building general maintenance repairs •Company vehicles general maintenance repairs •Security camera reviews, and reports Store Manager 2000 to 2002 Wireless Accessories Fort Gratiot, Mi •Sales of cellular accessories, inventory, stock. •Employment training •Direct ordering from warehouse, nightly deposits •Cellular repair and modification Human resource specialist 2000 To 2004 US Army •Organizing, maintaining and reviewing personnel records •Entering and retrieving personnel information using computers •Processing recommendations for awards and decorations •Arranging awards ceremonies and preparing, updating and coordinating requests for evaluations •Preparing and monitoring Soldier requests for ID cards and tags, leaves of absence and passes •Ordering and maintaining office supplies and Maintaining filing systems Additional Certifications •Professional Communication Certification from Colorado University •Certification of Achievement from Federal Emergency Management Institute •56 additional Certifications in various areas of Federal Emergency Management from FEMA

Public Comments

1. You don't need a title for a resume since everyone knows what a resume is. However, as a critioque, your work experience doesn't stand out - you list duties, not responsibilities. For example, when you say "plot graveyards" - how did you plot them, what was your role - did you oversee a team of people plotting them, did you work alone (self-management), did you use a GIS/GPS system to do this, how much of the planning of the project was left to you. Similarly, for the customer service part, did you have th authority to decide on solutions to customer problems without necessarily getting a supervisor's approval. I would cut down a bit on the education (give the real basics...degree, maybe GPA, school and time in school) and beef up the experience part (especially with things for which you could take initiative...back up that claim to ability to operate in a fast changing environment). I bet you have a lot of skills you are hiding in there.